ENGLISH FAQ

What about RedTemple clothes fitting?
All our clothes are regular (not slim fit). In each product you will find our size chart. We recommend that you check the measurements well by comparing them with a similar garment you have at home.

Can I ask for a replacement if I have a problem with the measurement?
Send an email to clienti@redtemple.it explaining us the problem and you will receive instructions for returning the items, which must be stored in the packaging received.
The cost for the return will be at your expense, while the cost of shipping the new items will be at our expense.

Are you an Italian company?
Our headquarters are in Biella (Piedmont).

Do you sell all over the world?
We can currently ship to Europe.
Do not hesitate to contact us for special needs.

What are your delivery times?
If goods available in stock, the shipment takes place in 2 working days from your order.

If the product I want is not available?
Contact us for requests for missing or particular sizes.
We will inform you of the expected delivery times.

What if I am not satisfied with my purchase?
Italian law (art.52 and following of the Consumer Code) guarantees you the right of withdrawal within 15 days. after receiving the product.
Send us an email (clienti@redtemple.it) to inform us of the intention to return the purchased product. We will send you all the information to proceed with the return. Shipping costs will be at our expense.
The return must be made using the packaging provided for delivery.
As soon as the product is in our office, we will verify its integrity and proceed with the refund.

How can I create and sell my project's official merchandising on www.redtemple.it?
Send an email to contact@redtemple.it explaining your business and your idea of ​​merchandising. We will take care of analyzing it and giving you feedback in 48h.